Claims pull & eligibility screen
We map plan type, service, geography, payment date, notice requirements, and the governing federal or state pathway. Claims that do not fit are declined early.
How a file moves
One chain of custody.
No orphaned deadlines.
Federal IDR is a sequence. Astra manages the sequence as one accountable operation.
Open negotiation
Astra organizes the notice and tracks the 30-business-day negotiation period. The goal is resolution; the system is prepared for escalation.
IDR initiation & entity selection
Eligible disputes are initiated during the federal filing window, batched under the applicable rules, and moved through certified IDR entity selection.
Offer & written submission
We assemble the offer, market context, provider and service facts, and a case-specific explanation of why the payment should not control the outcome.
Determination & collection
Every open matter stays visible through determination. We reconcile the result, surface payment follow-up, and report portfolio performance.
What we need from you
A clean handoff, not a new job for your team.
A usable claims and remittance export
Authorization to act in the dispute workflow
One operational point of contact
A signed engagement and BAA before PHI transfer